Support & Download


      Support   Remote Technical Support

    Please Note: We prioritize the safety of our community and customer while continuing to serve you. Due to recent events (COVID-19), Plustek has commenced precautionary limitations as our hours of operation have temporarily adjusted. To ensure uninterrupted support, we urge you to email( us or contact us via chat from our website. We would like to thank you for your patience and apologize for any inconvenience this may cause you during this difficult time.

    How can we help you with Splashtop SOS?

    Download Splashtop SOS compatible with your operating system
    Please download from Here


    Provide the 9-digit number to technical support representative


    After installed the Splashtop SOS, please share your 9-digit number to our technical support representative, then they can connect to your computer.

    Telephone support is available
    Hours: 8:30am~5:30pm PST, Mon~Fri
    except holiday by calling 714-670-7713
    Address: 9830 Norwalk Blvd #155 Santa Fe Springs, California 90670