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Remote Technical Support

Please Note: We prioritize the safety of our community and customer while continuing to serve you. Due to recent events (COVID-19), Plustek has commenced precautionary limitations as our hours of operation have temporarily adjusted. To ensure uninterrupted support, we urge you to email us or contact us via chat from our website. We would like to thank you for your patience and apologize for any inconvenience this may cause you during this difficult time.

How can we help you with Teamviewer?

Download Teamviewer QuickSupportTell our support team your ID and Password Problem solved !


Download Teamviewer QuickSupport


After installed the Teamviewer , Please tell your ID and Password to technical support , then they can connect to your computer.

Telephone support is available
Hours: 8:30am~5:30pm (AEST), Mon~Fri
except holiday by calling : 1300 375 068