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   Support & Download    Document    Windows
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How to fix “the System Cannot Find the File Specified” error?

Due to the recent changes on Windows operating system in regards to the security issue; user may need to temporary perform the following steps to resolve the conflict.

fix “the System Cannot Find the File Specified” error
fix “the System Cannot Find the File Specified” error

1. Go to Windows Settings and choose Update & Security.

Go to Windows Settings and choose Update & Security

2. Select Windows Security

Select Windows Security

3. In Virus & threat protection, choose Ransomware protection.

choose Ransomware protection

4. In Ransomware protection, select Allow an app through Controlled folder access.

select Allow an app through Controlled folder access

5. You’ll need to add our scanner driver, DocOCR and scan application in this section, click
Add an allowed app and select the setup.exe in the driver saving location.

click Add an allowed app-choose scanner driver
go to driver installation folder
select setup.exe

6. You will see the setup.exe in the allowed app list. Next, click Add an allowed app again to add scanner application (DocAction/DocAction II).

click Add an allowed app-choose DocAction II

Next, select the scanner application (DocAction/DocAction II) and click Open.


Select DocAction II.exe

7. You will see the DocAction II.exe in the allowed app list. Next, click Add an allowed app again to add OCR software.

add OCR software

Next, select the setup.exe of OCR software and click Open.


go to driver installation folder

You will see the setup.exe of DocOCR in the allowed app list.


select setup.exe

Now, try to install the scanner driver, scanner application and OCR software again.