How should I do when my computer or DocAction II cannot detect scanner?

• ‧ Check the USB cable connection between the computer and scanner.
• ‧ Make sure the scanner is power on.
• ‧ Check the scanner panel monitor, if it shows 0 maybe the software installation is failed, please try manually installing the software. (For Windows OS)

a. Right-click on Windows Start and go to Device Manager.

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b. In the Device Manager window, right-click on this scanner under Other devices and select Update Driver Software.

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c. Click Browse my computer for driver software.

d. Select the folder or the CD/DVD-ROM drive that contains this scanner’s driver and manually run the install.exe file.