FAQ

There's "Error" message pops up when I import with ID date, what should I do?

The"error" message box will pop up when the imported ID types does not match with iKnow's ID type.

For example, We set USDL type (red box ) in iKnow but the imported data is not USDL data, the "error" message will remind you as below.

  Click to enlarge image
×