1.Please make sure the power cord and USB cable (Recommend to connect directly to the computer, avoid using USB hub) are connected properly and check your PC is able to access the Internet.
2.Install driver and bundled software-iKnow from our website.The website download link attached as below: MobileOffice D620 With iknow Support Then unzip the download file then execute Plustek_Hotel_PMS_Solution_LDSetup.exe to install.
3. After installation, double click iKnow software, a pop up window will show "no calibration data", please click "OK" to start calibration process.
Click to enlarge image
4. The calibration wizard will walk you through the entire calibration process, please follow the instruction on the screen.
Click to enlarge image

Brazil
Latin
America
USA &
Canada
Australia
China
India
Indonesia
Japan
Korea
Taiwan
Vietnam
Austria
France
Germany
Italy
Netherlands
Other
Europe
Poland
Russia & CIS
Spain
Switzerland
United Kingdom
Saudi Arabia
Turkey
Israel