FAQ

A message box pop-up says "Cannot find a document. Please put the document or image in your scanner to begin the scan process" when I load papers on the feeder and press the "Scan" button. What should I do?

1.Please remove all the papers from feeding tunnel

  Click to enlarge image
×

2.Fan the papers and apply slight pressure to put on feeder, then try again

  Click to enlarge image
×