Data protection is very important to us. We strictly abide by the statutory provisions of the General Data Protection Regulation (GDPR) and the Telemedia Act (TMG) regarding collection, processing and use of data so you can feel safe when visiting our websites. This means that you can visit our website at any time without giving or leaving any information about yourself. Data storage is anonymous and does not allow any conclusions about your identity.
Who is responsible for the processing?
The person in charge, herein referred as Plustek or we, in the sense of the GDPR and other data protection provisions, is:
Plustek Technology GmbH
Ewige Weide 13
Which data is stored?
We receive the following information when you visit this website:
- Browser type
- Visited page on our website
- Operating system
- Anonymized IP address
Among other things, we use - like many other websites - so-called "cookies" to ensure functions of the site and to continuously improve our offerings.
We collect, process and use personal data only in accordance with the following provisions. Personal data in this sense means all personal information provided by a natural person. These include e.g. Name, first name, telephone number, address, eMail address, or further information, which are transmitted when using our offers or when contacting us.
Storage of access data in server log files
You can visit our websites without giving any personal information. We only store access data in so-called server log files, e.g., the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are evaluated solely to ensure trouble-free operation of the site and to improve our offer and do not allow us to conclude on your person.
When will personal data be stored?
We collect personal information if you voluntarily provide it to us as part of contacting us (for example, by contact form, email or product registration). The data collected can be seen from the respective input forms. We use the information provided only to process your requests or to register one of our products. With the exception of the product registration data given to us, your data will be blocked for further use after completion of the processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data, or we reserve data usage, which is permitted by law. After a product registration, your data will be stored for at least 2 years. After this period we reserve the right to further data usage, if this is permitted by law.
Data usage when registering for the e-mail newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter according to your consent. The newsletter contains information about our products and special offers such as sweepstakes or promotions. Unsubscription to the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter.
Further information on the data protection of CleverReach GmbH can be found here: https://www.cleverreach.com/de/datenschutz/
The legal basis for the processing of your data for the purpose of sending out newsletters is Art. 6 para. 1 a and. f GDPR.
Use of data when using the contact form or a product question (support form)
If you use our contact form or the "Technical Support" form, we will use the data required or separately provided by you to process your request. For the use of the form, the input of a valid e-mail address is required and further details are voluntary. The processing of the information provided is in accordance with Art. 6 para 1 a GDPR on the basis of your voluntarily granted consent. By submitting the form, you consent to the contact details and assignment for any queries. This consent can be withdrawn at any time with effect for the future. The revocation can be made by a message to the contact option described below.
Use of data when using the product registration form
If you use our form in the "Registration" section, we will use the information required or separately provided by you to register your product for warranty claims or other product-specific services and information. For the use of the form, the input of a valid e-mail address is required and further details are voluntary. The processing of the information provided is in accordance with Art. 6 para 1 a GDPR on the basis of your voluntarily granted consent. Furthermore, as part of your registration, your e-mail address, or separately given information from you, will be assigned to the registered product. By submitting the form, you agree that the information for registration and assignment for any queries are permanently stored. This consent can be withdrawn at any time with effect for the future. The revocation can be done by a message to the contact option described below.
Use of data to fulfill contractual obligations
If you choose to purchase our products and services, personal information may be collected in a number of ways, including but not limited to
- Last Name and First name
- e-mail address
These are according to section 6 1 b and c GDPR for the processing of your order, or fulfillment of contractual obligations, for the performance of pre-contractual measures, fulfillment of legal obligations, or processed due to legal requirements, which are made on request of the data subject.
What is personal data stored for?
We would like to point out that we only collect and store personal data in an appropriate manner. The following overview is therefore only a list of possible purposes.
- to provide our products & services
- to comply with legal requirements
- for contract processing and processing of your inquiries
- for promotional purposes
- for statistical purposes using our website
According to the EU General Data Protection Regulation (GDPR), the processing of personal data is permissible if the data subject has given your consent, or is required to fulfill a contract of which the data subject is a party or to perform pre-contractual actions, on application or request the person concerned.
Data transfer for fulfillment of the contract
Disclosure of your data to processors and third parties
In certain cases, we use special external service providers, such as credit loss insurance companies, or online marketing providers. However, these are only authorized by us to given instructions.
The transfer of personal data to companies for the purpose of insuring credit losses will only be passed on if this is necessary to ensure our legitimate interests according to article 6 para. 1.f GDPR. In particular, this is Euler Hermes SA, 56 avenue des arts, 1000 Brussels, Belgium.
The transfer of personal data to online marketing providers takes place only when you sign up for our newsletter. For further information, please refer to the section "Data usage when registering for the e-mail newsletter".
For the purpose of hosting our web platforms and their back-up services, as well as sending emails, we commission contractors. These are obliged to treat your data exclusively in accordance with our instructions and the provisions of the GDPR. In particular, they are required to treat your data in strict confidence, and you are prohibited from processing the data for any purpose other than agreed.
The transfer of data to processors takes place on the basis of Art. 28 para. 1 DSGVO
Incidentally, your personal data will only be transmitted to third parties if you have given your consent to this in accordance with art. 6 para. 1.a DSGVO or a legal permit in accordance with art. 6 para. 1.c GDPR.
Transfer of personal data abroad
If personal data are transmitted to countries outside the European Economic Area, this ensures that the recipient of the data guarantees an adequate level of data protection in accordance with section 45 GDPR, or that compliance with the principles of the Privacy Shield is mandatory.
According to the General Data Protection Regulation (GDPR), it provides individuals several rights in relation to your personal data:
- Right to be inform - You have the right to be clearly and concisely informed about the personal data processed by us;
- Right to rectification - You have the right to ask us to change or update any inaccurate or incomplete personal information;
- Right to deletion – You have the right the request deletion or removal of personal data, where there is no compelling reason or legal obligation
- Right to restriction of processing – You have the right to suspend the processing of personal data temporarily or permanently, in whole or in part;
- Right to object – You have the right to object processing of your personal information, unless it is necessary for legal claims;
- Data portability – You have the right to request a copy of your personal information in an electronically readable format and transfer it to other services or organization.
Furthermore, you have the right to file a complaint with the competent supervisory authority in a justified case.
Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein
Tel: +49 (0) 431 / 988-1200
Fax: +49 (0) 431 / 988-1223
For any further information or explanations, please contact the data protection officer of Plustek Technology GmbH, Ewige Weide 13, 22926 Ahrensburg, or send an e-mail to datenschutz(at)plustek(dot)de.
In order to optimize your browsing experience and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The information stored in a cookie depends on the device used. However, no conclusions can be drawn on your identity or personal data. For example, we are using cookies to statistically record the use of the website, to display content and to continually optimize the website for you and to make the website more interesting to you.
Use of OwnerIQ Advertising network
Plustek uses one or more companies to place advertisements for our products and services and those of third parties on our Site and third-party sites. Cookies and other technologies such as Web beacons or tags are used to measure the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our site, as well as on third-party sites and mobile apps where you may visit. To support this interest based advertising solution, we, and companies who we have contracted with, may use non-personally identifiable information about your visits to our and other Web sites. The information collected does not enable any third-party to identify you individually, without appropriate notice or consent.”
Although it is our hope that you find the display of advertising to you based on your non-personally identifying browsing interests valuable, if you would prefer not to participate in the services offered through these solutions, you can always opt-out of this activity by visiting the Network Advertising Initiative (NAI) website by clicking http://www.networkadvertising.org/managing/opt_out.asp
Use of Google Analytics for web analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.com). Google Analytics uses methods that allow to analyze the use of the website by you, such as so-called "cookies", text files, that are stored on your computer. The generated information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the scope of Google Analytics will not be merged with other data provided by Google. The data mentioned are stored there over a period of 50 months and then completely deleted.
You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.
Use of Facebook plugins
Our website uses so-called social plugins of the social network Facebook operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in of Facebook" or "Facebook Social Plugin".
When you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) will be transmitted from your browser directly to a Facebook server in the US and stored there.
If you are logged in to Facebook, Facebook can immediately assign the visit to our website to your Facebook profile. If you interact with the plugins, for example, click the "Like" button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be posted on your Facebook profile and displayed to your Facebook friends.
If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plugins even with add-ons for your browser, e.g. with a "Facebook Blocker" or script blocker.
Using Google+ plugins (for example, "+1" button)
Our website uses social plugins from the Google+ social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are z. B. on buttons with the sign "+1" on white or colored background recognizable.
When you visit a page of our website that contains such a plugin, your browser connects directly to Google's servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the site. The integration gives Google the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Google+ or are currently logged in to Google+. This information (including your IP address) is transmitted from your browser directly to a Google server in the United States and stored there.
If you're logged in to Google+, Google can instantly associate your visit to our website with your Google+ profile. If you interact with the plugins, for example by pressing the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information will also be published on Google+ and displayed there to your contacts.
If you do not want Google to immediately associate the data collected through our website with your profile on Google+, you'll need to log out of Google+ before you visit our website. You can completely prevent the loading of Google Plugins even with add-ons for your browser, eg. With a script blocker.
YouTube video plugins
On this website content from third party providers are included. This content is provided by Google Inc. ("Provider"). Youtube is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
For videos from YouTube that are included on our site, the advanced privacy setting is enabled. This means that no information is collected and stored on YouTube by website visitors, unless they are playing the video.